Your Fulfillment Service provider
You sell. We store, pack and ship
- Shipping to Germany and abroad
- Returns management
- Flexible interfaces to your system
Fulfillment logistics: Maximizing the return on your marketing investment
You invest a lot of time and even more money in attracting new customers. Every purchase made in your online store is a virtual testament to the deep trust placed in your brand. The right fulfillment logistics delivers on that promise right to the customer’s doorstep. Your customer receives their package on time. Their package, in which everything is meticulously placed exactly where it should be. And just like that, the first-time buyer has become a regular customer.
To ensure this precise customer experience is reliably delivered with every single order, the automated infrastructure at the Erlensee site manages the entire process behind the scenes. From day one, you gain the assurance of stable logistics.
This relief gives you a real sense of freedom: you can focus your energy, completely stress-free, on sales and the strategic growth of your brand.
Confident value retention
They turn first-time buyers into loyal repeat customers right away. 84 percent of consumers remain loyal to your brand if their first package arrives on time and is perfectly packed.
Operational freedom
You’ll free up valuable space in your own facility. Partnering with a specialized fulfillment provider immediately frees up your space for new machinery, additional workstations, or expanded production.
Growth liquidity
You can keep your budget flexible for your next major inventory purchase. Scalable fulfillment solutions accurately calculate the pallet space used and the number of boxes shipped, so your costs align precisely with actual sales.
Fulfillment spectrum: Here's what we offer
We take full responsibility for your goods—from the moment they arrive until the moment they are successfully delivered.
Interfaces (API)
Native integrations with Shopify, JTL, SAP, xentral, and others – up and running in 48 hours
Merchandise Management
Systematic management of all inventory
Goods Receipt
Comprehensive inspection upon arrival. We check both quality and quantity to ensure your inventory is accurate from the very first moment.
Secure warehousing
Over 28,000 square meters of modern storage space. Your products are stored safely, cleanly, and are always ready for call-up.
Comprehensive fulfillment solutions
You’ve secured a strong position in the market. Of course, this also means more work. That’s why you’re looking for a partner who understands the challenges of your industry and handles fulfillment services with technical precision.
Whether you’re running your brand from Austria, scaling an online store, or need industrial logistics: you use our infrastructure as a secure foundation for your goals. Your sales channels receive exactly the strategies required for warehousing and shipping. This gives you the assurance that your logistics reflect the professionalism of your products.
Maximum coverage, minimum delivery time
Today, delivery speed is a key factor in the success of your campaigns. Our extensive multi-carrier network delivers your packages directly to the recipient—both domestically and internationally. Speed is our standard.
Express Options
Orders placed by 12:00 PM trigger same-day picking in the warehouse immediately. Seconds later, the autonomous robots are whirring away, and your customer will have the delivery in their hands as early as the next day. Next-day delivery at its best.
Global Shipping
Integrated customs clearance ensures a completely seamless global flow of goods. This opens up secure and fast access to the German retail market, particularly for companies based in Austria. Global reach without administrative hurdles.
Green Logistics
Clean, self-generated solar power from our own warehouse roof powers the entire automated infrastructure in Erlensee. This gives your brand a modern, CO2-optimized supply chain. Future-proofed for the next generation.
Your logistics ecosystem: Because it's so easy
Experience the ease of a fully automated production line managed by people who know their craft inside and out. Our autonomous Geek+ robots keep your production cycle running smoothly, always under the watchful eye of our team of experts, who ensure the quality that defines your brand.
Seamless integration:
Native API integrations (Shopify, JTL, SAP, xentral) are activated within 48 hours.
Your dedicated contact person:
Let's be honest—you're tired of endless hold times and impersonal ticket systems. With us, you'll have a dedicated expert by your side from day one—someone who knows who you are and, most importantly, what your business needs.
Real-time security:
Our system serves as the intelligent link that translates your digital visions directly into highly efficient logistics processes.
Why Bergler: Industrial Precision for Your Growth
Logistics Outsourcing with Industrial Depth
We combine the precision of industrial manufacturing with highly efficient logistics. As your fulfillment service provider, we act as a technical extension of your production line and ensure your quality standards through a well-coordinated team and modern robotics.
Maximum Site Efficiency
Our infrastructure is designed for growth. You benefit from a fulfillment provider that adapts to your order volume at all times and guarantees rapid market response through short decision-making processes.
Future-proof through energy self-sufficiency
We take responsibility for your supply chain. Our fulfillment center in Erlensee is powered by an in-house photovoltaic system, making it energy self-sufficient. This guarantees you resource-efficient processing using modern technology.
These numbers speak for us
30+
years experience
500+
customers
2
locations
100+
employeesThe Rhein-Main Region: A Logistics Hub with Strategic Connectivity for Your Distribution Needs
Located in the heart of the bustling Rhein-Main region, your goods are situated right at the center of Europe’s freight network. Whether it’s a single package or palletized cargo weighing several tons, shipments hit the road immediately and reach top speed from the very first meter.
Direct access to the highway (A66)
Slow-moving city traffic, lengthy traffic light cycles in the industrial park, hours wasted on the first mile. The fulfillment center in Erlensee is located right next to the highway. This allows you to depart as late as possible while still ensuring maximum on-time delivery. Your daily time window for order intake expands significantly.
European transportation hub
The fulfillment service based in Erlensee leverages its ideal geographical location within the core European network to provide direct market access. From this central hub, major carriers serve every European destination via the most direct and fastest routes.
This ensures the shortest possible transport routes and a completely seamless flow of goods to support your international expansion.
In-house truck fleet
Having your own truck fleet ensures your business complete independence in the transportation market. Your own dedicated capacity handles regional logistics tasks and complex B2B deliveries with pinpoint accuracy and under your direct control.
You enjoy the freedom to manage transportation decisions exactly according to your own priorities and schedules.
From silk paper to serial numbers: Industry logistics in practice
What satisfied customers say about us
Since we outsourced our fulfillment process, we’ve been able to focus more on customer service. The improvement in service quality is clearly reflected in the positive feedback we’ve received from customers who purchase our custom-made furniture.
We are extremely satisfied with the fulfillment services for our technology and electronics products. The direct and open communication with Mr. Bergler has streamlined the processing and shipping process.
We are an organic cosmetics company, and by partnering with our new fulfillment partner, we have been able to expand our product range. Having our partner handle warehousing and shipping has taken a huge load off our shoulders.
Our online office supply store has benefited greatly from Bergler Industrieservices. Thanks to their efficient fulfillment and international shipping capabilities, we have been able to streamline our business processes and achieve significant cost savings compared to our previous fulfillment provider.
Here's how it works: 4 steps to your fulfillment service
You are only a few steps away from all-around optimized shipping and logistics processes and more time for the essential things in your business! This is how it works:
01
You will receive a guideline offer
After you have contacted us, you will receive an initial, individual and non-binding offer based on your inquiry, your company details and the information from the fulfillment questionnaire, giving you transparency and planning security.
02
We discuss the details
Together with us, you go through your desired fulfillment processes and services in detail and document everything in detail - gladly at a personal meeting. This way, you receive a perfectly coordinated fulfillment service package and offer from us.
03
The interfaces are set up
To ensure that all processes in the ordering process are perfectly coordinated and that your product and goods inventory can be maintained and updated, we are now setting up the interfaces for data exchange in close coordination with your IT. For example, you can query stock levels, shipment numbers or the status of orders.
04
Your goods will be delivered and stored at our place
Now that all the preparations have been made and your goods have arrived at our warehouse, you can sit back and relax and concentrate fully on your core competencies in your company. Now, as a fulfillment service provider, we take over all the tasks that you want or need to outsource.
FAQ - What you want to know
How much does a fulfillment service provider cost?
A standard shipping rate of €5.90 sounds tempting, but it’s often a false bill of goods: Either you end up paying extra for simple shipments, or the quality suffers on complex orders. At Bergler, you invest precisely in four measurable service areas to ensure your “marketing bucket” doesn’t develop any unnecessary holes:
Inbound Processing: This is where the foundation for error-free operations is laid. We charge for receiving based on actual effort—whether per pallet or as a precise barcode check of your small parts.
Storage: You pay only for the space you actually occupy. Whether high-rack pallet space or efficient shelf storage—we bill monthly based on actual usage.
Processing (Pick & Pack): This is where the power of our Geek+ robots and the care of our teams come together. Costs consist of a fair base fee per order and a small amount per additional “pick” (item).
Shipping: We pass on our hard-negotiated volume customer rates from DHL, DPD, UPS, and freight carriers directly to you.
Does Bergler also handle complex tasks such as assembly and packaging?
This is precisely where our competitive edge lies. We are not just a parcel shipping service; we are an extension of your production line. We integrate technical tasks such as component assembly, precise quality control, and grinding and deburring directly into the fulfillment process. You reclaim valuable production space in your own facility and significantly shorten the supply chain, as your goods are finished and shipped without ever leaving our premises.
Bergler vs. Amazon (FBA): Why Is a Personal Partner the Better Choice?
Amazon is an anonymised logistics machine—we are your partner on equal footing. While Amazon often traps you in rigid algorithms and blocks entire batches over the slightest barcode errors, your personal contact at our company will pick up the phone or go directly to the warehouse to physically check inventory or correct labels immediately. We solve problems where they arise—at the packing table, not in a call center. With us, the focus is on your brand, not the platform.
How smoothly and quickly can I switch my fulfillment to Bergler?
Our IT specialists will seamlessly integrate your interfaces (Shopify, JTL, SAP, xentral, etc.) within 48 hours. Thanks to our comprehensive barcode system, every single product is digitally recorded upon entry, ensuring that not a single item is lost. We guarantee a go-live within 14 days—without your sales having to pause for even a minute.
How quickly can returned items be resold?
Returns are immediately returned to the supply chain. Specialists inspect each item according to your specifications and immediately restock products that are suitable for resale. You maintain control over your inventory and keep your capital liquid. Your merchandise is quickly available again for new orders. As your fulfillment service provider, we ensure a consistently high level of inventory turnover.
You sell. We store, pack and ship.
- Affordable and individual solutions
- Shipping at home and abroad
- Flexible interfaces to your system
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