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Subsequent delivery is a term used in commerce and refers to the provision of additional goods after a delivery has already been made. It may become necessary if the goods originally delivered are defective, whether in the form of incorrect size or color, damage such as holes or scratches, or missing quantities of the items ordered.
In the event of defects, the customer is obliged to notify the supplier immediately. By reporting the defect, the customer acquires their rights under the warranty law of the German Civil Code (BGB). This right gives the customer various options, including repair, replacement of the defective goods, withdrawal from the purchase contract, or claiming damages.
In the case of defective goods, the supplier is entitled to take back the defective goods. In any case, the supplier is obliged to replace the defective goods free of charge with an intact item by means of a subsequent delivery.
If there are shortages or incorrectly delivered items, it is the supplier's responsibility to deliver the missing quantity or the correct item free of charge. This ensures that the customer receives the complete and correct delivery without having to bear any additional costs.
In the event of a necessary subsequent delivery due to repair or replacement, the costs of transport, travel, labor, and materials shall be borne by the seller. This is a legal obligation that ensures that the customer does not incur any further financial burdens due to defects.
Subsequent delivery therefore plays an important role in warranty law and ensures that customers receive appropriate solutions for defective or incomplete deliveries without having to bear additional costs.
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